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FAQ's

How is my order fulfilled?

Each order is handcrafted by Kristin in her Sandwich, MA studio.

How do I care for my new item?

Spot clean with cold water and a gentle detergent such as Woolite. Air dry. Warm iron if needed. Do not machine wash!

How long before my order is shipped?

From the day the order is placed I try my best to get it shipped within 10 business days.(Unless otherwise noted in specific listing.) For a more accurate time frame, please send an email. All orders are handmade in the order in which it was received. If there is a specific date you need your item by, please send an e-mail to confirm your orders expected ship date.

Where are you located?

I do not have my own brick & mortar location. If you prefer to shop in person, you can visit the Snow Goose Shop in Sandwich or Snow Goose Shop in Harwich Port!

I'm local, can I meet you somewhere to pick up my item?

I wish there was enough time in the day. If you'd like me to hold an item for you to pick up at one of my scheduled shows I'd be more than happy to! Unfortunately, I'm not able to schedule individual meet ups.

I like this tote, but I wish It was in this print. Do you do custom orders?

Yes! Please send an email to see if it is something that I would be able to create for you.

How do I care for my new item?

Spot clean with cold water and a gentle detergent such as Woolite. Air dry. Warm iron if needed. Do not machine wash.